/* style/support-email.css */

/* Variables */
:root {
    --page-support-email-primary-color: #0A192F;
    --page-support-email-accent-color: #FFD700;
    --page-support-email-text-light: #FFFFFF;
    --page-support-email-text-dark: #0A192F;
    --page-support-email-background-light: #F8F8F8;
    --page-support-email-background-dark: #1A2E44;
    --page-support-email-border-color: #334A6F;
}

.page-support-email {
    font-family: 'Arial', sans-serif;
    color: var(--page-support-email-text-light);
    background-color: var(--page-support-email-primary-color);
    line-height: 1.6;
}

.page-support-email__container {
    max-width: 1200px;
    margin: 0 auto;
    padding: 0 20px;
}

/* Hero Section */
.page-support-email__hero-section {
    background: linear-gradient(135deg, var(--page-support-email-primary-color) 0%, #1A2E44 100%);
    padding: 80px 0;
    text-align: center;
    position: relative;
    overflow: hidden;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    min-height: 450px;
}

.page-support-email__hero-image {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    object-fit: cover;
    opacity: 0.15;
    z-index: 0;
}

.page-support-email__hero-section .page-support-email__container {
    position: relative;
    z-index: 1;
}

.page-support-email__hero-title {
    font-size: 3.2em;
    color: var(--page-support-email-accent-color);
    margin-bottom: 20px;
    text-shadow: 2px 2px 4px rgba(0, 0, 0, 0.5);
    font-weight: bold;
    line-height: 1.2;
}

.page-support-email__hero-subtitle {
    font-size: 1.3em;
    color: var(--page-support-email-text-light);
    margin-bottom: 40px;
    max-width: 800px;
    margin-left: auto;
    margin-right: auto;
}

.page-support-email__cta-button {
    display: inline-block;
    background-color: var(--page-support-email-accent-color);
    color: var(--page-support-email-text-dark);
    padding: 15px 30px;
    border-radius: 5px;
    text-decoration: none;
    font-weight: bold;
    font-size: 1.1em;
    transition: background-color 0.3s ease, transform 0.3s ease;
    border: none;
    cursor: pointer;
}

.page-support-email__cta-button:hover {
    background-color: #E6C200; /* Slightly darker yellow */
    transform: translateY(-3px);
}

/* Content Sections */
.page-support-email__content-section {
    padding: 60px 0;
    border-bottom: 1px solid var(--page-support-email-border-color);
}

.page-support-email__content-section:last-of-type {
    border-bottom: none;
}

.page-support-email__section-title {
    font-size: 2.5em;
    color: var(--page-support-email-accent-color);
    text-align: center;
    margin-bottom: 40px;
    position: relative;
    padding-bottom: 15px;
}

.page-support-email__section-title::after {
    content: '';
    position: absolute;
    left: 50%;
    bottom: 0;
    transform: translateX(-50%);
    width: 80px;
    height: 4px;
    background-color: var(--page-support-email-accent-color);
    border-radius: 2px;
}

.page-support-email__content-section p {
    font-size: 1.1em;
    margin-bottom: 20px;
    color: #E0E0E0;
}

.page-support-email__content-section strong {
    color: var(--page-support-email-accent-color);
}

.page-support-email__content-section a {
    color: var(--page-support-email-accent-color);
    text-decoration: none;
    transition: color 0.3s ease;
}

.page-support-email__content-section a:hover {
    color: #E6C200;
    text-decoration: underline;
}

/* Official Email Section */
.page-support-email__email-info {
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 15px;
    margin-top: 30px;
    background-color: var(--page-support-email-background-dark);
    padding: 30px;
    border-radius: 10px;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.3);
}

.page-support-email__email-icon {
    width: 80px;
    height: 80px;
    margin-bottom: 10px;
}

.page-support-email__email-address {
    font-size: 1.4em;
    font-weight: bold;
    color: var(--page-support-email-text-light);
}

.page-support-email__email-link {
    color: var(--page-support-email-accent-color);
    text-decoration: none;
}

.page-support-email__email-link:hover {
    text-decoration: underline;
}

.page-support-email__email-note {
    font-size: 0.9em;
    color: #B0B0B0;
    text-align: center;
}

/* Guide Section */
.page-support-email__guide-content {
    display: flex;
    flex-wrap: wrap;
    gap: 40px;
    align-items: center;
    justify-content: center;
    margin-top: 30px;
}

.page-support-email__checklist {
    list-style: none;
    padding: 0;
    margin: 0;
    flex: 1;
    min-width: 300px;
}

.page-support-email__checklist li {
    background-color: var(--page-support-email-background-dark);
    margin-bottom: 15px;
    padding: 20px;
    border-radius: 8px;
    box-shadow: 0 2px 10px rgba(0, 0, 0, 0.2);
    position: relative;
    padding-left: 45px;
    color: #E0E0E0;
    font-size: 1.05em;
}

.page-support-email__checklist li::before {
    content: '✅';
    position: absolute;
    left: 15px;
    top: 50%;
    transform: translateY(-50%);
    font-size: 1.2em;
}

.page-support-email__guide-image {
    flex: 1;
    min-width: 300px;
    max-width: 500px;
    height: auto;
    border-radius: 10px;
    box-shadow: 0 8px 20px rgba(0, 0, 0, 0.4);
}

/* Response Time Section */
.page-support-email__process-list {
    list-style: decimal;
    padding-left: 25px;
    margin-top: 20px;
    color: #E0E0E0;
}

.page-support-email__process-list li {
    margin-bottom: 10px;
    font-size: 1.1em;
}

/* Common Issues Section */
.page-support-email__issue-list {
    list-style: disc;
    padding-left: 25px;
    margin-top: 20px;
    color: #E0E0E0;
}

.page-support-email__issue-list li {
    margin-bottom: 10px;
    font-size: 1.1em;
}

/* Why Choose Section */
.page-support-email__why-choose-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(280px, 1fr));
    gap: 30px;
    margin-top: 40px;
}

.page-support-email__why-choose-item {
    background-color: var(--page-support-email-background-dark);
    padding: 30px;
    border-radius: 10px;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.3);
    text-align: center;
}

.page-support-email__why-choose-item h3 {
    color: var(--page-support-email-accent-color);
    font-size: 1.5em;
    margin-bottom: 15px;
}

.page-support-email__why-choose-item p {
    color: #E0E0E0;
    font-size: 1em;
}

.page-support-email__customer-service-image {
    display: block;
    max-width: 100%;
    height: auto;
    margin: 50px auto 0 auto;
    border-radius: 10px;
    box-shadow: 0 8px 20px rgba(0, 0, 0, 0.4);
}

/* Other Channels Section */
.page-support-email__other-channels-list {
    list-style: none;
    padding: 0;
    margin-top: 20px;
}

.page-support-email__other-channels-list li {
    background-color: var(--page-support-email-background-dark);
    margin-bottom: 15px;
    padding: 20px;
    border-left: 5px solid var(--page-support-email-accent-color);
    border-radius: 8px;
    font-size: 1.1em;
    color: #E0E0E0;
}

.page-support-email__link-text {
    font-weight: bold;
}

/* FAQ Section */
.page-support-email__faq-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(300px, 1fr));
    gap: 30px;
    margin-top: 40px;
}

.page-support-email__faq-item {
    background-color: var(--page-support-email-background-dark);
    padding: 25px;
    border-radius: 10px;
    box-shadow: 0 4px 15px rgba(0, 0, 0, 0.3);
}

.page-support-email__faq-item h3 {
    color: var(--page-support-email-accent-color);
    font-size: 1.3em;
    margin-bottom: 10px;
}

.page-support-email__faq-item p {
    color: #E0E0E0;
    font-size: 1em;
    margin-bottom: 0;
}

.page-support-email__faq-image {
    display: block;
    max-width: 100%;
    height: auto;
    margin: 50px auto 0 auto;
    border-radius: 10px;
    box-shadow: 0 8px 20px rgba(0, 0, 0, 0.4);
}

/* Call to Action Section */
.page-support-email__cta-section {
    background: linear-gradient(90deg, var(--page-support-email-accent-color) 0%, #E6C200 100%);
    padding: 80px 0;
    text-align: center;
    color: var(--page-support-email-text-dark);
}

.page-support-email__cta-title {
    font-size: 2.8em;
    color: var(--page-support-email-text-dark);
    margin-bottom: 20px;
    font-weight: bold;
}

.page-support-email__cta-text {
    font-size: 1.2em;
    color: var(--page-support-email-text-dark);
    margin-bottom: 40px;
    max-width: 800px;
    margin-left: auto;
    margin-right: auto;
}

.page-support-email__cta-button--secondary {
    background-color: var(--page-support-email-primary-color);
    color: var(--page-support-email-text-light);
    margin-right: 20px;
}

.page-support-email__cta-button--secondary:hover {
    background-color: #1A2E44;
}

.page-support-email__cta-button--tertiary {
    background-color: var(--page-support-email-background-dark);
    color: var(--page-support-email-text-light);
}

.page-support-email__cta-button--tertiary:hover {
    background-color: #334A6F;
}

/* Responsive Design */
@media (max-width: 992px) {
    .page-support-email__hero-title {
        font-size: 2.5em;
    }
    .page-support-email__section-title {
        font-size: 2em;
    }
    .page-support-email__why-choose-grid, .page-support-email__faq-grid {
        grid-template-columns: repeat(auto-fit, minmax(250px, 1fr));
    }
}

@media (max-width: 768px) {
    .page-support-email__hero-section {
        padding: 60px 0;
    }
    .page-support-email__hero-title {
        font-size: 2em;
    }
    .page-support-email__hero-subtitle {
        font-size: 1.1em;
    }
    .page-support-email__cta-button {
        padding: 12px 25px;
        font-size: 1em;
    }
    .page-support-email__content-section {
        padding: 40px 0;
    }
    .page-support-email__section-title {
        font-size: 1.8em;
        margin-bottom: 30px;
    }
    .page-support-email__email-address {
        font-size: 1.2em;
    }
    .page-support-email__guide-content {
        flex-direction: column;
    }
    .page-support-email__checklist li {
        font-size: 1em;
        padding: 15px 15px 15px 40px;
    }
    .page-support-email__checklist li::before {
        left: 10px;
    }
    .page-support-email__cta-title {
        font-size: 2em;
    }
    .page-support-email__cta-text {
        font-size: 1em;
    }
    .page-support-email__cta-button--secondary, .page-support-email__cta-button--tertiary {
        margin-right: 0;
        margin-bottom: 15px;
        display: block;
        width: fit-content;
        margin-left: auto;
        margin-right: auto;
    }
}

@media (max-width: 480px) {
    .page-support-email__hero-title {
        font-size: 1.8em;
    }
    .page-support-email__hero-subtitle {
        font-size: 1em;
    }
    .page-support-email__section-title {
        font-size: 1.5em;
    }
    .page-support-email__email-icon {
        width: 60px;
        height: 60px;
    }
    .page-support-email__email-address {
        font-size: 1em;
    }
    .page-support-email__why-choose-grid, .page-support-email__faq-grid {
        grid-template-columns: 1fr;
    }
    .page-support-email__cta-title {
        font-size: 1.8em;
    }
}